Are the tours conducted in English?
We have bilingual guides; experiences can be carried out in English or in Spanish.
Are the tours at Sky Adventures guided?
Tours sold through our website are always guided or done accompanied by one of our staff members. In most of our tours this is a must because there’s equipment handling and safety measures that must be done and/or assured by our trained staff. But we also have some exceptions where tourist are able, if they prefer it that way, to do the tour on their own.
I have a big group, how can I book an adventure to Sky Adventures?
We handle big groups, but it is best to book at least a couple weeks in advance. You can try booking through our website but you can also contact us at firstname.lastname@example.org, and our team will help you plan your visit at Sky Adventures.
Are children allowed?
Children are welcomed but we have some restrictions for safety reasons.
Chek out each activities page for details on children restrictions.
What weather should I expect on my visit?
Costa Rica has two seasons, a rainy season going from May to November and summer season that is from December to April. At our park, since we are located on the most preserved mountains of Costa Rica, weather is very variable in between seasons. But for adventurers and nature lovers, that won’t be a problem, since you will always make the best out of it.
What am I allowed or not allowed to carry on tour?
On our tours that involve any kind or riding (zip lining, rafting, rappelling, biking, etc. ), tourists are not allowed to carry any loose objects, such as: unstrapped bags, camera poles / sticks, or objects that will not leave your hands free while performing such activities.
Do you recommend booking before?
Advanced reservations are highly recommended, however we are happy to accept last minute reservations as space allows.
Am I being charged for reserving online?
Payment is necessary for all reservations. Your card will be charged within 48 hours after you have successfully booked. Our website is optimized and totally secured to accept payments, your transaction will be safe at all times. If your card is not valid, our reservations team will contact you to provide another payment.
Cancelation and tour date policies?
You will be able to cancel your reservation and get 100% refund as long if is at least 48 hours before the tour date.
You can also change your tour dates or schedules freely at any time as long there’s availability.
How do children rates apply?
Child rates apply from 5 to 12 years old. Children younger than 5, if permitted on the activity, have a free entrance; on the other hand, kids older than 12 pay regular rates.
Is transportation included on the tour fee?
Transportation is NOT included, but is available at an additional cost. While booking through our website, you’ll be presented an option to include transportation. Select it and remember to specify your hotel for pick up in the form you’ll be asked to fill with your information.
Where is transportation provided from?
Transportation is provided LOCALLY, from hotels or key places in La Fortuna to the park.
We DO NOT OFFER transportation from outside these areas.
Is the transportation one-way to the park or roundtrip?
Transportation available for tours includes pick up and drop off.
I’m travelling by car, Is there parking available?
Parking is available at our park in Arenal. It is generally safe, nothing should happen if you leave your stuff in the car, although it will be under your own responsibility. We have lockers available also to keep stuff while on tour.
How long will it take to get to Sky Adventures?
If you are in La Fortuna, getting to our Arenal Park will take about 30-40 minutes.
From San Jose it will take about 3.5 hours to Sky Adventures in Arenal.
If travelling from Guanacaste, from Liberia, it will take 3.5 hours to our Arenal Park.
Will pictures be take on our tour?
Picture service will be available and you can purchase them while on tour, or when the tour finishes.
Sky Picture service will be available for Sky Trek, and it might be available Sky Limit, depending on the season.
Is there a Restaurant at your park to have lunch or a quick snack?
At Sky Adventures there is a restaurant available. We offer different kinds of food, including, typical Costa Rican food: casados, hamburgers, sandwiches, coffee, beer, etc.