Sustainable Tourism
Sustainable tourism, as defined by the World Tourism Organization, means considering the economic, social, and environmental impacts of our actions, addressing the needs of visitors, the industry, the environment, and host communities. While visitor satisfaction is crucial, our commitment to sustainability is equally vital. We’ve implemented measures to reduce our environmental and community impacts, raise sustainability awareness, and promote responsible practices. Our sustainability approach revolves around three core policies:
- Striving for balanced economic, sociocultural, and environmental development in the communities we serve.
- Preserving biodiversity, preventing contamination, and respecting local ecosystems through responsible waste management.
- Ensuring administrative management that keeps us profitable, responsible, and innovative.
Our Sustainability Approaches
Environmental
- Utilize essential natural resources efficiently for business operations.
- Implement recycling and waste reduction strategies to minimize the environmental impact of our operations.
- Properly treat and dispose of wastewater and solid waste generated by the company’s operations.
- Monitor and reduce greenhouse gas emissions.
Business
- Operate the company in compliance with all national regulations.
- Create optimal working conditions within the company.
- Foster and sustain a culture of service excellence for customers, suppliers, shareholders, and company personnel.
- Adhere to a code of ethics aimed at preserving the core values of the Costa Rican identity.
Social
- Prioritize job opportunities within the company for members of local communities.
- Develop a plan to support community initiatives and promote the welfare of children in areas such as education, health, and public safety.
- Show respect for and protect expressions of regional and national cultural and historical significance.
Sustainability Memory
We firmly believe that our company’s mission goes far beyond tourism. Through our operations, we also can protect our natural resources while improving conditions for local communities, contributing to the prosperity of the entire region. Learn more about our efforts through our annual sustainability report.
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